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Please beware of suspicious phone calls regarding your account. Alabama CU will never call you to request your personal or financial information. If someone calls with this request, immediately hang up and contact us directly at 888.817.2002.

For more information, please visit our Fraud Resources page.

Card Management

ANNOUNCEMENT: On March 13, 2024 we are sunsetting the Card Valet app. Members can now manage their credit and debit cards in ACU's mobile app, located in the Card Center tab. Just make sure your ACU Mobile app is up to date, and simply tap Card Center to get started. 

Easily Manage Your Debit and Credit Cards in the Mobile App

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Ready for an easier way to manage your cards? Our Card Center feature puts more control, convenience, and safety in your hands. From instant card activations to clearer merchant transaction info to robust fraud protections, now you can do even more from one convenient place!

Control your cards.

  • Turn your cards on/off at your discretion.
  • Know where every card is stored online.
  • Set spending limits based on location, amount, merchant type, and transaction type.
  • Create travel plan notifications for your financial institution.

Discover more convenience.

  • Enjoy 24/7 access to your cards.
  • Easily add cards to digital wallets.
  • Access card credentials without needing your physical card.
  • Withdraw cash from ATMs without needing your card.
  • Activate cards instantly so there is no more waiting on new or replacement cards.
  • Apply for and receive a digital card instantly.
  • View, manage, and redeem rewards.

Find more clarity.

  • Gain total transparency into every transaction with clear merchant names.
  • Keep track of spending with a glance.
  • View the merchant name, logo, exact location on the map, and contact information.
  • Contact merchants directly based on transactions. View spending by what, when, and where.

Feel more secure.

  • Report lost or stolen cards in a couple of clicks.
  • Immediately turn off a lost or stolen card.
  • Keep in constant communication with your financial institution with a two-way fraud alert.

 

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